Return & Refund Policy

• Items can be returned within 3–5 days of delivery or store pickup
• To be eligible for a return:
  • ○ Items must be unused and in original condition
  • ○ Items must be in original packaging

• Used or damaged items not due to our fault
• Personal care items if opened

• Once we receive and inspect the returned item, we will notify you of the status
• Approved refunds will be processed within 5–7 working days via:
  • ○ Bank transfer

• If the return is due to our error, such as wrong or damaged item, we will cover the shipping cost
• Otherwise, the customer must bear the return shipping cost

• Items collected via Store Pickup can also be returned within 3 days
• A receipt or order confirmation must be provided

If you have any questions or concerns, please contact us: