Information We Collect
Personal data we gather when you use our services
- Name, email address, and phone number
- Delivery address and billing information
- Payment details — securely handled by PayHere. We do not store card numbers.
- Browsing data: IP address, browser type, and device information
- Purchase history and order details
- Communication records when you contact support
Minimal Data Collection
We only collect what is necessary to fulfil orders and communicate with you.
Use of Information
How we use the data we collect
Process and deliver your orders
Send shipping updates and respond to inquiries
Improve our website and personalize your experience
Prevent fraud and unauthorized activity
We will NOT sell your data to third parties
We will NOT send unsolicited promotional messages
Information Sharing
When and with whom we share your data
We do not sell your data. We share it only with trusted partners needed to run our business:
- Courier and delivery partners for order fulfilment
- PayHere and KOKO Pay for payment processing
- Website analytics providers with anonymized data only
- Legal authorities only when required by law
Your data is safe
All partners are bound by confidentiality agreements.
Data Security
How we protect your information
SSL HTTPS encryption on all pages
Payments processed via PayHere. We never store card numbers.
Secure, access-controlled customer database
Regular security reviews and staff training
Important
No internet transmission is 100% secure. Please keep your account credentials private.
Cookies
How we use cookies on our site
- Keeping you logged in during your session
- Remembering your cart items between visits
- Analysing site traffic anonymously
- Personalising product recommendations
You can disable cookies in your browser settings. Doing so may affect cart and login functionality.
Policy Changes
How we notify you of updates
When we update this policy, we will update the "Last Updated" date, post a notice on our homepage,
and notify registered customers via email for material changes. Continued use of our site means
you accept the updated policy.
